A challenging Information Technology management, design, implementation and maintenance position that allows me to fully utilize my skills and learn new ones, in a dynamic, growth oriented environment.

WORK EXPERIENCE:

2000 - Pres. Product Test Analyst, Accenture, Overland Park, KS

• Write plans for testing new and existing systems to validate correct business functionality.
• Follow prepared plans to test systems to validate correct business functionality.
• Work with vendors and project managers to ensure correct end-to-end testing.
• Work as a member of a team to ensure best practices and solve issues within Product Test.

1995 - 2000 Network Support Specialist, Pittsburg State University, Pittsburg, KS

• Trained and supported approximately 400 faculty and staff in basic computer usage of PC and Macintosh software.
• Researched, evaluatee and implemented new hardware and software solutions for campus use, including a $14,000 media lab, a campus-wide online course server, and new AppleTalk servers.
• Created World Wide Web pages for access to FileMaker Pro databases.
• Managed the university computer laboratories with a staff of 15 student workers, covering 5 labs and over 120 systems.
• Established and implemented means for communication between OIS and the Faculty.

1994 - 1995 Desktop Publisher/Media Specialist, Worldwide Assistance, Washington, D.C.

• Developed marketing materials, including a corporate brochure, a customer newsletter, product brochures, media/sales kit, and travel package brochures to fall within a $7,000 per year budget.
• Wrote proposals and provided contract maintenance for 100+ clients.
• Solved pre-press issues and applied standards regarding preparation of electronic files for high-end printing runs of 5000+ pieces.

1988 - 1993 Frostburg State University, Frostburg, MD

Computer Lab Assistant

• Maintained the computer lab's hardware and software.

Graduate Assistant, Small Business Development Center

• Conducted business-oriented research for the university Small Business Development Center.
• Consulted for local small businesses in the development and writing of business plans.

Newsletter Editor, Alcohol and Drug Education Center

• Wrote and edited information about the consequences of substance abuse.
• Desktop publishing of ready-for-camera newsletter.

EDUCATION:

Masters of Business Administration, Frostburg State University, Frostburg, MD
B.S., Business Administration, Frostburg State University, Frostburg, MD

COMPUTER SKILLS:

• MS Windows 3.1/95/NT, Mac OS 7.x/8.x, MS Office, Aldus PageMaker, Corel Draw, Quark Xpress, Adobe Photoshop, MetaTools Painter, FileMaker Pro, MacroMedia Authorware, Macromedia Director, Claris HomePage, a varieth of WWW browsers, FTP browsers, FTP programs, and Telnet applications
• Maintenance of AppleTalk server.
• Set up and maintain client machines on an Ethernet network.